Admin panel

The OneKYC admin panel is a centralised interface for managing verification operations. It is intended for operators, admins, and team leads who oversee verification sessions, configure scenarios, handle manual review tasks, and administer integrations.

Signing in

Open the admin panel at the URL provided by your organisation (for example, https://console.onekyc.io).

1. On the sign-in page, enter your email address and password.

2. If you need to recover access, click "Forgot password?" — a password reset email is sent to your address.

3. Open the link in the email and set a new password.

User roles and permissions are managed in Team. The tenant admin assigns roles that determine access to specific sections and actions.

Navigation sections

The admin panel includes the following sections:

Dashboard

A consolidated analytics panel with key verification metrics: session status statistics, time-series charts, conversion funnel, recent activity feed, real-time data, and segmentation by country, device, document type, and rejection reason. Use it for daily monitoring and reporting. Tenants with KYB enabled have a separate KYB dashboard (/v1/kyb/dashboard). For details, see Dashboard.

Sessions

The full registry of tenant verification sessions, with filters for status, date, user identifier, and other criteria. For each session, you can view documents and the timeline in detail, and take operational actions — pause, resume, cancel, request an additional document, or route to manual review. For details, see Sessions.

Applicants

The registry of users undergoing or having completed verification. The applicant card holds information about every related session, uploaded documents, check results, AML screening data, OTP confirmations, and device fingerprints.

Flows

Verification flow management: create, edit in the visual editor, use templates, manage versions, publish, and view per-flow analytics. Redirect parameters after verification are also configured here. For details, see Flows.

Review

The manual review task queue. Reviewers assign tasks, inspect documents and applicant data, decide approval or rejection, and leave internal comments. For details, see Review.

API keys

Manage Tenant API access keys. KYC and KYB key types are supported, with test and production environments and granular scopes. The key secret is shown only once at creation. For details, see API keys.

Webhooks

Configure endpoints to receive verification event notifications. Includes event-type selection, signing secret management, delivery log review, and sending test and ping requests. For details, see Webhooks.

Verification links

Create and manage links that users open to start verification. Features: QR-code generation, redirect URL configuration, lifetime control, and link revocation. For details, see Verification links.

Team

Manage the tenant team: invite new members by email, assign and change roles, revoke access. For details, see Team.

Audit

A chronological log of every action in the system: sign-ins, configuration changes, verification decisions, and other operations. Filtering and export are supported. For details, see Audit.

Settings

Manage your user profile (password change, personal data) and tenant parameters (organisation name, contact details, default settings). For details, see Settings.

Billing and usage

The /v1/billing section shows the current tenant billing plan, limits (sessions per month, audit retention, etc.), usage counters, and invoice history.

Support

The /v1/support section handles OneKYC support cases: ticket creation, real-time conversation, and case history.

Deletion requests

The /v1/deletion-requests section shows data deletion requests initiated through the Tenant API or the admin panel. The status is tracked here, and you can cancel a request within the cancellation window.

Tenant storage (BYOB)

OneKYC supports connecting the tenant's own S3 / S3-compatible / GCS / Azure Blob bucket instead of the shared OneKYC storage. See the dedicated Tenant storage section for configuration, validation, activation, credential rotation, health monitoring, and data migration.