> For the complete documentation index, see [llms.txt](https://finext.gitbook.io/one-kyc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://finext.gitbook.io/one-kyc/admin/dashboard.md).

# Dashboard

The dashboard is an analytics surface that summarises the tenant's verification operations. Use it for live monitoring, efficiency analysis, and reporting.

## Key metrics

The top of the dashboard hosts cards with the main indicators:

* **Total sessions** — total number of verification sessions for the selected period.
* **Session statuses** — breakdown by status: in progress, completed, approved, rejected, expired.
* **Applicant count** — number of unique users who completed or are completing verification.
* **Conversion** — ratio of approved sessions to total sessions created, expressed as a percentage.

Metrics refresh every time you open the dashboard and can be recomputed for any time range.

## Trend charts

The chart panel shows how indicators change over time:

* **Daily and weekly trends** — counts of created, completed, and approved sessions over the selected interval.
* **Trends** — visualisation of growth or drop in verification load.

Charts let you assess operation volume, identify peak periods, and forecast load.

## Verification funnel

The funnel visualises how users move through the verification stages:

1. Session creation.
2. Document upload.
3. Selfie capture / liveness check.
4. Verification completion.
5. Decision (approval / rejection).

Funnel analysis reveals the stages with the highest drop-off rate and informs flow optimisation.

## Activity feed

The activity feed shows recent system events:

* New session creation.
* Decisions on manual review.
* Configuration changes (flows, webhooks, API keys).
* Invitations of new team members.

The feed keeps you informed about ongoing operations.

## Real-time data

When there are active sessions, the dashboard displays live indicators:

* Number of sessions currently in progress.
* Current step-level activity.

## Segmentation (breakdown)

Alongside aggregated indicators, the dashboard provides several breakdowns:

* **By country** (`/v1/dashboard/breakdown/country`) — sessions and decisions split by document issuing country.
* **By device** (`/v1/dashboard/breakdown/device`) — split by device type (desktop, mobile, tablet) and operating system.
* **By document type** (`/v1/dashboard/breakdown/document-type`) — passports, ID cards, driver's licences, etc.
* **By rejection reasons** (`/v1/dashboard/breakdown/rejection-reasons`) — split by structured `reason_code` for rejected sessions.

Segmentation supports the same filters (period, flow) as the main dashboard.

## KYB dashboard

For tenants that use KYB verification (legal entities), a separate dashboard is available at `/v1/kyb/dashboard/*` with the same metrics and segmentations, but computed for the `businesses` entity instead of the applicant.

## Data export

Dashboard data is available for export:

* Select the **time range** to export.
* Choose the file **format**.
* Click **"Export"** to download the report.

Exported data can be used for internal reporting, efficiency analysis, and sharing with stakeholders.

## Usage recommendations

* Use the dashboard for daily verification monitoring.
* Watch the funnel to spot problem stages in the scenario.
* Use data export to produce periodic reports.